I Billograms kunderelasjonsrapport kan du lese om hvordan kunder opplever sine relasjoner til bedrifter i en rekke bransjer, med fokus på betalingen. I en ny undersøkelse tok vi utgangspunkt i flere spørsmål, ikke minst knyttet til gjeldshåndteringen, for å vise hvordan den påvirker kundenes lojalitet.… Les mer

Det svenske energiselskapet 7H Kraft arbeider aktivt med å digitalisere virksomheten sin for å skape en mer kontinuerlig kundekontakt, samtidig som målet er å effektivisere og automatisere betalingsprosessene. Derfor valgte de å ta i bruk Billograms digitale betalingsplattform. Etter bare tre måneder hadde hele 47 % av kundene byttet fra… Les mer

A constantly evolving and international payment landscape, for B2B as well as B2C, requires a modern and future-proof approach. That is why Billogram offers a reliable and adaptable platform – from day one – both in terms of new distribution methods, payment options, and the varying requirements for different… Les mer

Global tech investment firm Partech has invested over 350 MSEK into Billogram, to help double its workforce and expand into six new markets. Partech is known for investing in global European-born software leaders Ecovadis, M-Files or Sendinblue, unicorns such as Jellysmack, Rohlik, Sorare, Toss or Swedish digital native fashion brand NA-KD. “We… Les mer

Etter hvert som bedriften vokser, blir det ofte naturlig å vurdere å ekspandere internasjonalt. Dette gir tilgang til en større målgruppe og mulighet for økt salgspotensial, hvis det gjøres på riktig måte. Når du etablerer deg i internasjonale markeder, kan det imidlertid by på nye utfordringer. Noen funksjoner har større… Les mer

This choice was not without its challenges, as several partners would need to be evaluated, the right partners implemented and those partnerships then managed. A key question therefore became how well each potential partner’s solutions could work with the others. In addition to cooperating, the services needed to be able to… Les mer

Saying “I work in invoicing” was never a great conversation starter, but here at Billogram, people like to think that has changed over the last ten years. Mostly thanks to our efforts challenging the status quo and developing a payment experience that people want. When imagining our product, we tossed all… Les mer

For a long time, there has been a general trend of outsourcing production to reap the benefits of cheaper labor and lower material costs. Although mostly established among industrial companies, the trend has spread to other industries, such as, telecom, IT and insurance, which often outsource things like customer support… Les mer

Vi har snakket med Thomas Pedersen, ansvarlig for kundeservice i svenske Fyrfasen Energi, om selskapets imponerende digitaliseringsreise. Siden mai 2020 har selskapet brukt Billograms digitale betalingsplattform i faktureringen.… Les mer

*Q: How do you create a good payment experience from***the design point of view?****Koert:**Many factors that go into a payment experience, such as the type of payment being made, the customer's preferences, etc. We started by looking at a few key questions: What people are paying for? Why do they… Les mer