
From transaction to interaction: evolving the telco revenue journey
A seamless shift into concept to cash – and a chance to reclaim the customer relationship.
Read moreStay ahead with the latest in billing, payments, digital transformation, and customer experience.
A seamless shift into concept to cash – and a chance to reclaim the customer relationship.
Read moreDo you automatically send overdue payments to debt collection? Failing to consider a customer’s previous payment behavior—or the impact of debt collection on customer experience—can become a costly mistake in the long run. Learn how your business can benefit from Smart Dunning: a flexible and personalized dunning strategy based on data-driven insights and machine learning.
Read moreInefficiencies, lack of oversight, and the risk of damaging customer relationships often characterize reminder and debt collection management. Is your company struggling with time-consuming manual processes that don’t adapt to different customers’ needs and behaviors? Without flexibility in your dunning process, you risk missing key business objectives, such as reducing churn, improving cash flow, and increasing customer satisfaction.
Read moreDespite digitalization, many companies still waste significant amounts of time and resources on inefficient invoicing and payment processes. Which of these administrative time thieves do you recognize in your operations? And what could you and your colleagues achieve if you eliminated them?
Read moreIs your company unintentionally punishing your entire customer base because of a few late payers? Dunning processes focused on fees and collections may seem effective in the short term but can become a costly long-term strategy. Here’s why – and how rethinking your approach can pay off.
Read moreTo grow in the parking industry, you need to manage invoicing and payments as efficiently as possible, while also delivering a world-class customer experience. Neither in-house billing nor full outsourcing is enough to meet the industry's demands. Discover the advantages of a third, more innovative approach gaining traction among leading operators.
Read moreHow your company collects payments is a more strategic question than you might think. Here, Billogram’s expert explains why Value Engineering can be a game-changer for your invoicing and payment processes.
Read moreHow do you view your company’s invoice-to-cash process? Is it just a necessary means of getting paid? Or is it actually a valuable resource all on its own? Don’t miss out on the benefits of insights from one of your most important data sources. Turn them into growth engines instead! Here are four examples that will show you how to succeed.
Read moreSecure transactions are a prerequisite for your business – but hardly your main focus. To ensure convenient and accurate payment flows for employees and customers alike, you must choose partners wisely. Here we explain what your company gains from your payment partner having a PSP license. Especially if you want to grow in new markets in Europe.
Read moreSweden stands out among European countries when it comes to how we've structured our debt collection framework. By allowing fees and interest on debts to be counted as revenue that goes back to the original provider of the service or product, we've created a vicious cycle. There are simply strong incentives for Swedish companies to maintain their share of late-paying customers.
Read moreInefficient invoice and payment processes not only incur high administrative costs here and now, but they are also obstacles to your future growth. Learn what you gain by having a holistic approach to the issue, and how to take the easiest path from rigid silos to seamless flows.
Read moreSticking to inflexible invoice and payment solutions devours internal resources, slows your growth journey – and allows your competitors to overtake you. Here are the underestimated factors that increase your total costs, both in the short and long terms.
Read moreThe possibilities of AI and machine learning appear to be endless. It’s easy to feel overwhelmed and have a hard time knowing where to start. So, how can your company use AI technology to realize real-time business benefits – without setting the wrong priorities, overshooting your target, or wasting precious time?
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