Streamline invoicing and reduce churn in telecom and broadband

Complex pricing models & bundled services – Managing usage-based, dynamic pricing and bundled plans creates billing complexity.

High support volume – A significant share of support tickets stem from repetitive billing and payment questions.

Frequent plan changes – Customers upgrade, downgrade, and add services mid-cycle, requiring flexible, automated adjustments.

Multi-service billing – Providers offering internet, mobile, streaming, and TV need one clear, consolidated invoice.

Regulatory compliance across markets and digital standards – To ensure legal compliance, businesses must adhere to regulations across multiple regions, currencies, and tax systems – including e-invoicing standards like PEPPOL.

Reduce churn in a highly competitive market – When ARPU is low, it becomes even more important to reduce friction in the payment flow, with personalized options and proactive communication that builds loyalty.

Automated invoicing for complex pricing – Manage usage-based, bundled, and dynamic pricing models with recurring, prorated, and mid-cycle adjustments.

Seamless system integration – Easily connect with CRM, provisioning, and finance systems to enable real-time billing automation.

Billing across services and markets
Consolidate internet, TV, and mobile into a clear invoice and manage different currencies, taxes, regulations, and e-invoicing standards across regions.

Proactive customer communication – Transparent invoicing, targeted notifications, and self-service options reduce billing confusion and prevent churn.

Flexible payment & delivery options – Deliver invoices via email, SMS, or paper mail, with integrated payment methods for seamless transactions.

Predictive churn prevention – Prevent customer churn with machine learning that detects early warning signs in the payment flow – so you can take proactive action and retain more customers.

Integrated collections and late payment handling – Automate the full process from first reminder to debt collection. Optimize your operations to balance cash flow, customer retention, and cost efficiency.

In a highly competitive market, Billogram helps you:

Reduce churn with better payment experiences – Flexible payment options and clear billing reduce friction and improve retention.

Build stronger customer relationships – Transparent invoicing and proactive communication foster long-term loyalty.

Identify and prevent churn – Use machine learning to detect early warning signs in the payment flow and take timely action.

Offer AI-driven support – Let customers view invoices, pay, update their details, and get instant help with common questions and simple issues, without contacting support.

80% fewer debt collection cases – Hallon reduced collections while increasing customer satisfaction.

Efficient handling of high volumes – Clients process millions of invoices with minimal administration.

40% fewer customer service inquiries – Thanks to transparent payment flows and real-time updates.

Lower costs – Automation reduces admin workload while improving payment efficiency.

Higher customer loyalty – Clear, proactive invoicing builds trust and keeps customers engaged.

Scalable for growth – A future-proof platform that adapts to new volumes, new markets, and your evolving business needs.

Stronger collections & cash flow – Automated reminders, flexible payment plans, and integrated debt collection improve recovery rates.