How do you compete for your customers’ attention in an ever-increasing number of channels and with ever-higher customer expectations? Many companies overlook the opportunity to communicate with their customers directly via the invoice despite its potential to be a channel that not only strengthens your customer relationships, but also helps… Read more

Sector Alarm is a full-service supplier of safety and security solutions for private homes and small businesses. It is currently the second-largest alarm company in Europe, with over 600,000 customers and more than 3,000 employees in 8 markets. As part of its effort to achieve a better pan-European customer experience… Read more

Swedish mobile operator hallon, together with its sister brand Tre, is part of the company Hi3G Access AB. The brand was launched in 2013, and since then it has become known for making things simple. hallon makes it easy to become a customer, by making it easy to both understand… Read more

A lot is happening in the telecom and broadband sector, but not everyone is keeping up with the pace of change. Savvy new competitors are stealing customers from the bigger telecom companies and one of the ways they are doing that is by creating better payment experiences. Rather than fundamentally… Read more

How can digital platforms contribute to more efficient invoicing and payment processes for telecom and broadband companies? How can you use data to strengthen your relationship with your existing customers? And, most important of all, how do you derive the greatest benefits from digitalization, without launching a huge IT project? These… Read more

Since the energy crisis hit Europe, we’ve seen numerous headlines about the overload of calls to energy companies’ customer service departments. Angry and frustrated customers are being put on hold, sometimes for hours at a time. In this blog post, we take a closer look at some of the challenges… Read more

Inefficient invoicing and payment processes are a huge waste of energy companies' internal resources. Discover the solutions that help Finance and Customer Service departments work smarter – and provide better customer experiences in the process. Energy companies that believe that digitalized invoice management is about moving from a paper invoice to… Read more

Even though companies in the energy sector are making progress with digitalization, many are still encumbered by inefficient processes, not least when it comes to invoicing and payment. Learn which administrative processes are robbing energy companies of time and keeping them from benefiting from all that digitalization has to offer.… Read more

A constantly evolving and international payment landscape, for B2B as well as B2C, requires a modern and future-proof approach. That is why Billogram offers a reliable and adaptable platform – from day one – both in terms of new distribution methods, payment options, and the varying requirements for different… Read more

Global tech investment firm Partech has invested over 350 MSEK into Billogram, to help double its workforce and expand into six new markets. Partech is known for investing in global European-born software leaders Ecovadis, M-Files or Sendinblue, unicorns such as Jellysmack, Rohlik, Sorare, Toss or Swedish digital native fashion brand NA-KD. “We… Read more

As companies grow, international expansion is often a natural part of their development process. When pursued in the right way, it is a strategy that can provide access to a larger target group and increase sales potential. But growing in international markets involves new challenges, and some issues can… Read more

More than a year after Telenor-owned Ownit switched payment partners to Billogram, the company has remained at the top of the league when it comes to customer satisfaction among broadband customers. The reason is that it has constantly looked to offer simple and customer-friendly solutions. As it summed up the… Read more

This choice was not without its challenges, as several partners would need to be evaluated, the right partners implemented and those partnerships then managed. A key question therefore became how well each potential partner’s solutions could work with the others. In addition to cooperating, the services needed to be able to… Read more

Saying “I work in invoicing” was never a great conversation starter, but here at Billogram, people like to think that has changed over the last ten years. Mostly thanks to our efforts challenging the status quo and developing a payment experience that people want. When imagining our product, we tossed all… Read more