Secure transactions are a prerequisite for your business – but hardly your main focus. To ensure convenient and accurate payment flows for employees and customers alike, you must choose partners wisely. Here we explain what your company gains from your payment partner having a PSP license. Especially if you want… Read more

Sweden stands out among European countries when it comes to how we've structured our debt collection framework. By allowing fees and interest on debts to be counted as revenue that goes back to the original provider of the service or product, we've created a vicious cycle. There are simply strong… Read more

Inefficient invoice and payment processes not only incur high administrative costs here and now, but they are also obstacles to your future growth. Learn what you gain by having a holistic approach to the issue, and how to take the easiest path from rigid silos to seamless flows.… Read more

Sticking to inflexible invoice and payment solutions devours internal resources, slows your growth journey – and allows your competitors to overtake you. Here are the underestimated factors that increase your total costs, both in the short and long terms. … Read more

Reduced costs or improved customer experience? Sector Alarm shows how to achieve both with the smart automation of billing and payment processes. Find out what this security company’s CFO has to say on the results of implementing a new payment platform in three Nordic countries. Seven-figure savings thanks to fewer… Read more

This choice was not without its challenges, as several partners would need to be evaluated, the right partners implemented and those partnerships then managed. A key question therefore became how well each potential partner’s solutions could work with the others. In addition to cooperating, the services needed to be able to… Read more

Insights from a Telecom Experiment Read how Swedish mobile operator hallon uses machine learning to customize its invoice flows, resulting in lower churn, lower customer service workload and less household debt.… Read more

Overwhelmed by the possibilities of AI? Expert Errol Koolmeister shows you how to prioritize projects, avoid pitfalls, and generate concrete business benefits with AI.… Read more

Concern over rising costs is causing more and more customers to shop around. In times like these, what can you, as their service provider, be doing to boost loyalty? Customers themselves will tell you that what matters most is transparent communication, attractive services and a seamless overall experience. … Read more

How can you, as a telecom operator maintain a good level of profitability when customers are more price sensitive and your company must simultaneously cope with rising electricity costs? It’s high time to strengthen ties with your existing customer base. An attractive offer and flexible payment alternatives enable your customers… Read more

Many energy companies are facing tough times. But that doesn’t mean that it’s the right time to be putting the breaks on digitalization efforts. In fact, taking advantage of the opportunities that be derived from digitalization can help turn the challenges into benefits. What then should you invest in for… Read more

As a Telecom company, you have a lot to gain by becoming a full-range supplier of everything thing from mobile and broadband subscriptions to streaming services. But how does that impact your invoicing and payment processes, both internally and for your customers? Learn how to avoid the most common pitfalls.… Read more

It goes without saying that inefficient billing processes waste a company’s time and resources. But, deriving the full benefits from a digital billing solution is a relatively simple way of streamlining those processes and improving the customer experience at the same time.… Read more

It’s no secret that energy companies have had to cope with major challenges during the last year. Record-high energy prices and worried customers have at times nearly crippled the customer service functions of energy companies and customer loyalty has been eroded as customers have frantically searched for ways to lower… Read more