Efficient billing & premium management for insurance companies

Optimize payment flows, reduce churn, and increase renewal rates with Billogram’s tailored solutions.

We understand your challenges

Insurance companies manage complex premium structures, compliance demands, and customer retention issues. Billogram streamlines payment flows, reduces administrative costs, and enhances the policyholder experience.

Customer churn & low renewal rates – Often caused by payment difficulties and lack of proactive communication.

Complex premium management – Managing fixed, variable, and installment-based premiums requires flexibility.

Multi-policy & corporate billing – Consolidating multiple policies into a single, clear invoice for individuals & businesses.

Digital transformation – Modernizing billing and payments without disrupting existing infrastructure.

How Billogram meets your needs

Automated payment flows – Seamlessly manage recurring premiums, whether monthly, quarterly, or annually — including mid-term policy changes, adjustments, and installment plans.

Personalized customer experience – Provide clear, easy-to-understand invoices and policy updates via email, SMS, or self-service portals to reduce billing-related inquiries.

Scalable technology – Adapt the platform to support multi-policy and group billing, enabling consolidated invoices for individuals and corporate clients.

Seamless integration – Connect Billogram with policy management, claims, and accounting systems via API, ensuring billing accuracy and compliance.

Regulatory compliance & multi-market support – Ensure billing adheres to insurance regulations across different countries, with multi-currency and multilingual capabilities.

Insight-driven optimization – Use payment data to track payment behaviors, predict late renewals, and proactively prevent churn.

Our solutions

Results delivered by Billogram

75% digital conversion – A leading insurer increased digital invoicing & direct debit adoption.

80% fewer customer service inquiries – A seamless invoicing process improved both customer satisfaction and internal efficiency.

Higher payment rates – Smart reminder flows and flexible payment options reduced late payments.

See results

Billing that drives profitability

Lower administrative costs – Automation reduces manual processing & support overhead.

Higher policyholder retention – Seamless billing & proactive communication improve customer loyalty.

Stronger financial insights – Data-driven optimization helps predict & reduce churn.

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Results that speak for themselves

80%

decreases in customer service cases

20%

more invoices paid on time

80%

decrease in debt collection rates

Ready to simplify insurance payments?

Create a seamless experience for policyholders and streamline operations.

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Vimla logo

The total number of customer service cases decreased by over 40% in the first 6 months after transitioning to Billogram.

Head of Operations at Vimla

More cases

Frequently asked questions

  • How does Billogram help insurance companies streamline payments?

    Billogram automates the entire payment flow for premiums and deductible payments, reducing administration and improving cash flow. Through direct debit, card payments, and other digital payment methods, we make it easy for customers to pay their premiums on time.

  • Can Billogram handle both one-time and recurring premium payments?

    Yes, we support both recurring direct debit payments, monthly invoices, and one-time payments, giving policyholders full flexibility.

  • How does Billogram help insurance companies increase the share of direct debit payments?

    We make it easy to sign up for direct debit directly via the invoice, increasing conversion to the payment method with the lowest churn. Customers can also switch payment methods smoothly without needing to contact customer service.

  • How can Billogram reduce late premiums and reminder fees?

    Our smart dunning feature optimizes due date and payment reminders, increasing the payment rate and reducing the need for collection measures.

  • Is Billogram’s platform adapted for regulated markets like the insurance sector?

    Yes, our security and compliance solution is designed to meet industry-specific regulations, including GDPR and local payment standards.