Smart Dunning Webinar
From Experiment to Feature Launch—Learn how to prevent missed payments with personalized, data-driven dunning that works for you and your customers.
🗓️ 13th of March, 11.15-12.00 CET
What You’ll Learn:
✔ Customer insights on payment reminders and debt collection
✔ Real-world findings from mobile operator Hallon’s dunning experiment
✔ How Machine learning and behavioral data can predict and prevent late payments
✔ A first look at Billogram’s new Smart Dunning feature and how it works
Host: Joanna Rydbeck, Chief of Staff at Billogram
Who Should Attend?
Whether you work in finance, customer experience, support, or with ESG questions, this webinar will provide new perspectives on payment automation, customer retention, and how to create a more effective, customer-friendly dunning process.
Please note that this webinar will be held in English.
See you the 13th of March at 11:15 - 12:00 CET!
Speaker highlights
Solomon Seyoum
Credit and Collection Manager at Hallon (3 Sweden)
David Hallvig
VP of Data Science, Billogram
Jens Ganslandt
CPO at Billogram
More information
Most companies treat all late payments the same, triggering reminders, fees, and debt collection regardless of why a payment is late. But research shows that 80% of customers sent to debt collection would have paid without it.
Join us for a webinar exploring a smarter, more human approach to dunning. We’ll share groundbreaking insights from our collaboration with Hallon (Tre Sweden), where experiments with AI-driven payment reminders led to an 80% reduction in debt collection cases—while improving customer retention.
Now, we’re turning these insights into action with Smart Dunning, a feature designed to help businesses reduce overdue payments without harming customer relationships.
For more background, read this article to see why a one-size-fits-all dunning strategy might be costing you.
About Billogram
Billogram emerged from the desire to replace outdated payment process and traditional PDF and paper invoices with new digital and interactive alternatives. We provide our clients with a digital platform for billing and payments, which streamlines customer management while improving the customer experience. Using smart technology, we help companies automate processes, leading to lower costs, increased revenue and reduced churn.