Debt Collection Management Report
In a survey conducted by Novus, customers have answered how they experience payments, payment reminders, and late fees, and how they affect their relationship with suppliers. This report highlights the results and insights gained in this survey, as well as how debt collection management can affect customer loyalty.
In a survey conducted by Novus, customers have answered how they experience payments, payment reminders, and late fees, and how they affect their relationship with suppliers. This report highlights the results and insights gained in this survey, as well as how debt collection management can affect customer loyalty.
You'll get information on:
How customers experience their treatment in connection with bill paying
What makes customers consider switching suppliers
The effects debt collection management can have on your customer base - both short and long-term