Novus Energy

This report is based on a Novus survey of energy customers, and gives a closer look at how these customers experience their relationship with their energy suppliers.

Article2022.03.10

This report is based on a Novus survey of energy customers, and gives a closer look at how these customers experience their relationship with their energy suppliers.

Find out:

  • What interaction customers report being the only contact they have with their energy supplier

  • Why payment plays such a vital role in customer experience

  • What demands customers have for your digitalization