Frictionless integration and flexible payment flow – why Mobill chose Billogram as payment partner for its parking solution

Mobill was founded in 2005 and initially offered mobile parking services. Since then, the company has developed mobile payment solutions for public transport ticketing, vending machines and point-of-sale systems. Today, Mobill develops applications that make it easy for its customers to quickly offer mobile payment services. Parking remains an important business area, and Mobill's solution is used throughout Sweden.

Goal: Improve the customer experience around payment

Mobill had known for some time that its current payment solution would eventually need to be replaced. In 2022, it was time to take the step, and after evaluating the market, Mobill chose Billogram.

"We felt that Billogram shared our mindset and was quick to develop new solutions – for partners, business customers and end users alike. But the most important thing for us was the customer experience – we needed a smoother payment flow that matched our service, and we believe Billogram offers one of the market’s best solutions."
— Joakim Held, CEO of Mobill

Easy integration and more efficient customer service

It was important for Mobill that the new payment solution be modern, digital and work well with the company’s existing systems.

"From a technical point of view, Billogram’s solution is neat, digital and modern. The integration between our own platform for parking and electric car charging and Billogram’s service has worked frictionlessly. We have received help when needed, and everything has worked smoothly throughout the process."
— Mikael Andersson, CTO of Mobill

Mobill already sees the benefit of Billogram’s solution in terms of streamlined customer service.

"One thing we’re especially happy about is that our customer service can now communicate directly with the end customer via the invoice. With Billogram, we save both time and effort."

A long-term partner for the future

Mobill currently operates in Sweden, but has plans to expand into the rest of the Nordics and further into Europe. Therefore, it was important to find a payment solution that could be scaled up.

"We see a clear value in growing together, instead of handling different solutions in different markets. The relationship with Billogram has always felt long-term and reliable. You can tell that they really care about their customers and partners. Even though we’re still early in the rollout, things are going very well. We look forward to continued collaboration – and are confident that many more of our customers will benefit from the solution."
— Joakim Held, CEO of Mobill

About Mobill Scandinavia AB

Mobill was founded in Malmö in 2005, and its first mobile payment service was mobile parking. Since then, Mobill has successfully applied its expertise to a variety of other services such as public transport ticketing, vending machines, and point-of-sale sales by developing applications and services that allow our clients to quickly launch true mobile payment solutions.

About Billogram

Since its founding in 2011, Billogram has modernized an outdated billing process by offering an intelligent digital platform for invoices and payments. Through interactivity and automation, we streamline customer management for companies with recurring payments and improve the customer experience for their end users. The result is a payment process that benefits everyone involved.