We use necessary cookies and similar technologies in our invoicing service in order for the service to function. Billogram AB is the data Controller for the use of cookies in our platform and for the processing of your personal data which is obtained through cookies.
This cookie policy describes how we use cookies when you, as an invoice recipient, open and/or pay your invoices that you receive via Billogram. In the cookie table, we describe which cookies we place and why. Please note that we only place necessary cookies in our invoicing service.
When we refer to cookies in this policy, similar technologies that retrieve and store information in your browser are also covered. Our cookie policy may change in the future.
Cookies are small text files that are saved in your browser when you enter a website; this applies both when you visit a website from a computer or from similar devices with an internet connection, such as mobile phones and tablets. Some types of cookies are required for websites to function, while other types of cookies are used to retrieve information about what a visitor does on a website. If you wish to read more general information about cookies, you can visit www.pts.se/en.
In our invoicing service, we only use cookies that are necessary for the service to function as it should. Necessary cookies thus ensure basic functionality in our service.
In our cookie table, which you will find below, we present the necessary cookies that are used in our service and for what purpose. The cookies that are placed are, for example, those that are required for you as the invoice recipient to be able to use our payment function and for you to be kept logged in to ‘my pages’ for a certain period of time. In addition to these cookies, we use similar technologies, which are not cookies by definition. The purpose of using these similar technologies is to be able to ensure that the invoice has been opened by you as the invoice recipient. If the invoice has not been opened within a certain number of days, we will instead use another distribution method.
There are two different types of cookies used in our service:
Temporary cookies are temporarily saved in your browser until you close your browser. These cookies are called session cookies.
Persistent cookies are saved in your browser until either you change your cookie settings, change the settings in your browser, delete cookies or until the server that placed the cookies deletes them. These cookies are called permanent cookies. In our cookie table below, you can see how long each cookie is saved before it is deleted by the server.
We do not need to obtain consent for the use of cookies and similar technologies that are necessary for the service to function. You can choose to delete cookies that have previously been placed on your device by going into your browser's settings.
| Name (Cookie) | Belongs to (domain) | Expires | Why we use it |
|---|---|---|---|
| Consent level - Essential | |||
| csrftoken | billogram.com | 1 year | This type of cookie provides data protection against cross-site request forgery. |
| access_token | billogram.com | 1 hour | We use this cookie to keep the user logged in. |
| BilloPay session cookie | billogram.com | 5 minutes | We use this cookie in order to improve the payment experience on the web invoice. It keeps the session for BilloPay. |
| language | billogram.com | 30 days | This type of cookie is used to detect user language preference. |
| efaktura | billogram.com | Session end | This type of cookie is used when a user view their web invoice from their internetbank platform. |
| sub-{id} | pubnub.com | Lives forever | The cookies that belong to this group are used for triggering notifications that is shown to the user. They contain a unique id for the user's session. Visit their privacy policy to learn more: https://www.pubnub.com/privacy-policy/ |
| billogramGDPR | billogram.com | 1 year | Stores the choices the user has made for approved cookies. |
On our website, we have a help center where you as an invoice recipient can find questions and answers. We also have a chat function that you can use to get help from our Support. This page is provided by Zendesk and it is also Zendesk that places cookies. However, we are the ones who obtain your eventual consent on behalf of Zendesk (https://support.zendesk.com/hc/en-us/articles/4408824378650-Zendesk-In-Product-Cookie-Policy).
If you want to read more about cookies, permitted use of cookies or if you want to file a complaint about our use of cookies, you can contact the supervisory authority for electronic communications. In Sweden, The Swedish Post and Telecom Authority is the supervisory authority, you can find more information about The Swedish Post and Telecom Authority here: www.pts.se/en.
We may update our cookie policy by publishing a new version on our website. If we need to obtain your consent, this will then be requested the next time you visit our platform.
If you have any questions regarding our use of cookies on our platform, do not hesitate to contact us by email: dpo@billogram.com.
Last updated 2023-03-24