This report is based on a Novus survey of energy customers, and gives a closer look at how these customers experience their relationship with their energy suppliers.
What interaction customers report being the only contact they have with their energy supplier
Why payment plays such a vital role in customer experience
What demands customers have for your digitalization
By combining several functions for billing, payments and customer communication in one digital platform, and adding automation and data insights on top of that, Billogram offers a unique end-to-end solution that benefits companies and their customers. Take a closer look at the functions that make up our platform.
Get an introduction to the functionalities that are included in our platform.
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Learn more about our offering of payment methods, and the different value each offers.
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We know the importance of creating a positive customer experience around payments, and we even make the point of payment an opportunity to communicate relevant messages to your customers.
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Curious about what Billogram's billing solution can do for you and your customers?