Cookie policy for our website

We use cookies and similar technologies on our website intended for marketing. With the help of cookies, we can see how our website is used in order to ensure that our website works, that it is easy to use and that you receive relevant offers from us. Consenting to our use of non-necessary cookies is voluntary and you can choose to withdraw your consent at any time.

Billogram AB is the data Controller for the use of cookies on our website and for the processing of your personal data which is obtained through the cookies you consented to when you visit www.billogram.com.

When we refer to cookies in this policy, similar technologies that retrieve and store information in your browser are also covered. Our cookie policy may change in the future.

What are cookies?

Cookies are small text files that are saved in your browser when you enter a website, this applies both when you visit a website from a computer or from similar devices with an internet connection, such as mobile phones and tablets. Some types of cookies are required for websites to function while other types of cookies are used to retrieve information about what a visitor does on a website. It is, for example, with the help of cookies that it is possible to save and automatically retrieve personal settings such as language choice. If you wish to read more general information about cookies, you can visit www.pts.se/cookies.

Why do we use cookies?

We use both necessary and non-necessary cookies on our website. Some cookies are necessary for the website to function as it should, while other cookies, which are aimed at analysis or marketing, require your consent for us to place. With the help of cookies, with your consent, our websites can also remember and recognize you and offer you an easier and better experience of our website and services.

If you agree to our use of cookies, we can also understand how our website and services are used so that we can simplify and improve your experience. There are two different types of cookies that our website uses to remember and recognize you:

Temporary cookies

Temporary cookies are temporarily saved in your browser until you close your browser. These cookies are called session cookies.

Persistent cookies

Persistent cookies are saved in your browser until you either change your cookie settings, change the settings in your browser, delete cookies or until the server that placed the cookies deletes them. These cookies are called permanent cookies. In our cookie tables below, you can see how long each cookie is saved before it is deleted by the server.

Why we use cookies

On our marketing site we use necessary, functional, analysis, and marketing cookies. Marketing cookies can be divided into first-party cookies and third-party cookies. First-party cookies are those that are placed by us and third-party cookies are those that are placed by an external party (the information that the third-party cookie collects is thus also available to the third party). Third-party services or third-party programs available on our website are also covered by the privacy policy of the respective third party, we therefore refer you to the respective third party if you would like more information about how the information collected from these cookies is used.

The career page and help center

If you visit our career page to, for example, read about or apply for a vacant position, this page is provided by the company Teamtailor. It is therefore Teamtailor that places cookies, that obtains your possible consent and that saves the choices you have made. You can find more information about how Teamtailor handles cookies and the data they collect from cookies on Teamtailor's website (link to Teamtailor's Cookie Policy and Privacy Policy).

On our website, we have a help center where you as invoice issuer and invoice recipient can find questions and answers. We also have a chat function that you can use to get help from our Support. This page is provided by Zendesk and it is also Zendesk that places cookies. However, we are the ones who obtain your possible consent on behalf of Zendesk (link to Zendesk's cookie policy).

Necessary cookies

As we have previously described in this cookie policy, necessary cookies are cookies that are required for our websites and services to function. The necessary cookies we use on our marketing site are the cookies that save your choice to consent or not to our use of cookies.

Functional cookies

Functional cookies are cookies that enable us to provide you as a visitor with improved functionality on our website. Functional cookies help ensure that the chat function on our website works the way it should.

Cookies for analysis purposes

Analytics cookies are used to see how you use the website so that we can improve your experience. For analysis of how our website is used, we use Google Analytics statistics and analysis tools. By seeing how our website is used, we can improve the website and ensure that the website is easy to navigate and that the content is relevant.

Cookies for marketing purposes

Marketing cookies are used to (1) analyze your use of the website so that we can provide you with relevant offers, and (2) so that third parties can show you more relevant advertisements on their websites.

We for example use Pardot's first and third-party cookies  to follow how our visitors navigate our website, see which pages are visited and if any content is downloaded. We can use the information collected through these cookies to ensure that visitors receive relevant marketing. Pardot uses pixels to see if emails are opened and uses cookies to see if the recipient clicks on links in these emails. If you do not want us to collect this information, you can choose to activate "do not track" in your cookie settings in your browser. Then we can only see if an email has been opened, but we cannot see if you have clicked on any link in the email.

You can see a list of which marketing cookies we use further down this page.

Manage your cookie settings

It may be useful to know that the default setting in most browsers is to accept cookies. You can block certain cookies by changing your settings in your browser, then your browser will automatically deny the use of cookies or inform you every time a website (for example ours) gives you a choice to allow or deny the use of cookies. You can read about exactly how to block cookies in your particular browser below. If you use ‘Do Not Track’ signals, we will only place necessary and functional cookies on your device.

You can also delete cookies previously placed on your device by going into your browser settings. You will find more information on how to delete and/or turn off cookies in the instructions for your browser.

In the links below you can find information on how to manage cookies in the most common browsers:

Chrome (https://support.google.com/
Safari (https://support.apple.com/
Safari on iPhone and iPad (https://support.apple.com/
Internet Explorer and Microsoft Edge (https://support.microsoft.com/)  
Firefox (https://support.mozilla.org/)
Opera (https://opera.com/help/tutorials/security/privacy/)

List of cookies used on our website

Name (Cookie)Belongs to (domain)Expires Why we use it
Essential cookies
OptanonConsent 1 yearStores the choices the user has made for approved cookies.
OptanonAlertBoxClosed 1 yearStores the choices the user has made for approved cookies.
Functional cookies
__zlcstoreZendeskDo not expireStore visitor's account settings locally.
__zlcmidZendesk1 yearStore visitor's machine-id for the Chat widget's authentication.
Analysis cookies
_gabillogram.com730 daysGoogle Analytics collects and use information on our behalf, so that we can observe how users engage with our service. These cookies report the website usage statistics. You can visit Google’s cookie policy to get more information: policies.google.com/technologies/cookies?hl=en
_gat_UA-19061048-2billogram.comSession
_gat_gtag_UA_19061048_2billogram.comSession
_gidbillogram.com1 day
NIDgoogle.com/se6 monthsThis cookie remembers the Google preferences.
Oktopost analytics platformoktopost.comSee specification in Oktoposts Cookie Policy www.oktopost.com/cookiesThese cookies are used by Oktoposts analytics tracking platform.
Marketing cookies
1P_JARgoogle.com/se1 monthThis type of cookie is used by Google Ads for user tracking.
CONSENTgoogle.com/se20 yearsThese cookies are also used by Google and they belong to our marketing category. You can read more about how Google uses the cookies and what types of cookies are there by visiting the following link:
SIDCCgoogle.com/se3 monthsExpanding insights into customers’ website behaviour. Here we link a unique customer number for cross-device insights and CRM data.
SAPISIDgoogle.com/se2 yearsThis cookie enables Google to collect user information for videos hosted by YouTube.
SSIDgoogle.com/se2 yearsThis cookie enables Google to collect user information for videos hosted by YouTube.
SIDgoogle.com/se2 yearsGoogle uses this type of cookie for encrypted Google user id.
HSIDgoogle.com/se2 yearsGoogle uses this type of cookie for encrypted last login time.
UserMatchHistorylinkedin.com30 daysLinkedIn Ads ID syncing
li_sugr.linkedin.com3 monthsUsed to make a probabilistic match of a user's identity outside the Designated Countries
li-oatml.linkedin.com1 monthThe cookie uses an indirect identifier for conversation tracking, retargeting and analytics.
li_fat_id.linkedin.com1 monthThis cookie provides ad delivery or retargeting.
U.adsymptotic.com3 monthsBrowser Identifier for users outside the Designated Countries
iztidinzynk.com1 yearThese cookie enables InZynk to collect information about the IP-address from which you visited our website, and technical information that enables InZynk to tell apart different visitors from the same IP-address. The domain from form input is stored in order to correlate the IP-address with your employer.
_fbpMeta (Facebook)90 daysIdentifies browsers for the purposes of providing advertising and site analytics services.
frMeta (Facebook)90 daysUsed to deliver, measure and improve the relevancy of ads
_fbc and _fbpMeta (Facebook)90 daysServe the same purposes as cookies set in Meta's own domain, which are to personalize content (including ads), measure ads, produce analytics and provide a safer experience, as set out in Meta Facebook’s Cookies Policy. Unlike cookies that are set on Meta's own domains, these cookies aren’t accessible by Meta when you're on a site other than the one on which they were set, including when you are on one of Meta’s domains. www.facebook.com/policy/cookies/ developers.facebook.com/docs/privacy/
visitor_idPardot5 yearsThis is a cookie pattern that appends a unique identifier for a website visitor, used for tracking purposes.
pi_opt_inPardot5 yearsThis cookie saves if a visitor opts in or out of tracking.
visitor_id<accountid>-hashPardot5 yearsThis cookie is used as a security measure to prevent malicious use of fake visitors.
lpv<accountid>Pardot30 minutesThis cookie is placed to stop Pardot from tracking several visits of a page during one 30 minute session.
pardotPardotsession cookieThis is a session cookie which is set if the visitor accesses a form, landing page, or page with Pardot tracking code. The cookie is used to denote an active session and not for tracking purposes.

More information and the right to file a complaint to the supervisory authority

If you want to read more about cookies, permitted use of cookies or if you want to file a complaint about our use of cookies, you can contact the supervisory authority for electronic communications. In Sweden, The Swedish Post and Telecom Authority is the supervisory authority, you can find more information about The Swedish Post and Telecom Authority here: https://www.pts.se/.

Changes to our cookie policy

We may update our cookie policy by publishing a new version on our website. If we need to obtain your consent again, this will be requested the next time you visit our website.

Contact us 

If you have any questions regarding the use of cookies on our website, do not hesitate to contact us by email: dpo@billogram.com.